Technical Support


Nationwide Troubleshooting and Validation/Verification Assistance

Hotline Support

  • Troubleshoot total system (instrument, reagent, controls & calibrators)
  • Live person 8 AM to 8 PM ET
  • FDA compliant for complaint handling

Validation/Verification Assistance

  • Nationwide application specialists
  • Reagent conversion assistance for those customers converting to CLC reagents
  • Instrument validation and verification assistance
  • 6-month calibration verification assistance (remote and on-site options available)
  • Customer receives validation binder with compressed statistical data using EP Evaluator
Carolina Liquid Chemistries Headquarters