Terms & Conditions

Reagent Rental programs are available which provide the customer with the use of equipment with service through a commitment to purchase monthly volumes of reagents

We reserve the right to decline the acceptance of any order. Prices are subject to change without notice.

Shipping
Carolina Chemistries ships from Brea, CA where we process and ship orders until 4 PM Pacific Standard Time. This means that you may place orders as late as 7 PM on the east coast and receive them by 10 AM the next morning. Unless you specify otherwise, orders are shipped direct to you by the fastest and most economical method. We have selected UPS and FedEx for all domestic deliveries. Refrigerated goods are shipped to arrive no later than 3 days. Non-refrigerated goods may be shipped by ground unless needed earlier. Express shipping is available at an additional charge.

Return Merchandise
CAROLINA CHEMISTRIES’s ultimate goal is your complete satisfaction. If any product fails to meet your complete satisfaction, simply call us for your Return Goods Authorization (RGA). Merchandise is not returnable after 30 days from the date received. Items returned for credit must be in their original package (unmarked and unopened), must be unexpired, have been stored and handled properly and should include a copy of the packing slip. Drop Shipments, special orders, special stock, and opened products are not returnable unless the reason for the return results from a manufacturer defect or problem. A restocking fee may apply.

Payment Options
CAROLINA CHEMISTRIES accepts cash, check, VISA, MasterCard and American Express for payments on accounts. Terms: Net 30 Days from date of invoice. Accounts over 30 days are subject to a 1.5% monthly finance charge on any balance. Initial orders may be shipped COD or require prior credit approval.